After-Sales Service

SINCE 2003
It has served more than 80 countries for 18 years
We provide more than 10,000 units of equipment worldwide

Because quick-wear part are not covered under warranty ,customers ordered the device from our company, we would advise them to buy some of the common quick-wear part for emergencies.

For other accessories and machines Repairs: Once receiving the customer-related e-mail, I would get in the first time associated with customer contact and communication in detail, it is necessary when the need to provide customers with relevant photos, collect relevant information, clerk the sale of all relevant issues forwarded to our dedicated sales team: For the warranty period accessories problems arise, we will provide a free appropriate accessories. For more urgent sale (limited to the following areas and neighboring countries), FARFLY company will send sales engineers in Egypt, Saudi Arabia, France, Brazil, several regions of the scene to solve, the sale of other areas: sales engineers will be based on the customer the written description provided by image analysis and proposed solutions, and, for new customers, the use of which installation problems encountered disassemble the machine when my company engineers will communicate with customers online video inventory based on plant machinery.