ShangHai Farfly Energy Technology Co.,Ltd.
FAQ
1.What are your main products and suit for what kind of areas?
All equipment suits for paint, coating, ink, agro-chemicals, all kinds of viscous chemicals. Main products are wet mixing and grinding machines, like high speed disperser, all kinds of mixers and mixing tanks, basket mill, vertical and horizontal sand mill..etc. Not only provide the single equipment, but also the whole line design and install according to customer’s request.

2.Where are your main markets in?
Besides domestic market, International sales take 55% in our yearly business. Main markets are: Asia countries, Southeast Asia, South America, Middle East countries, some European countries and USA.

3.How about your quality? Do you have some certification?
Started since 2003, nearly 15 years already, Quality and service are our soles, and the point support us go so long and will forward more far. All equipment has ISO and CE certificated. Quality are assured and approved by customers.

4.How about the spare parts quality, after-sales service and all are Chinese brand?
Our main spare parts are international famous brands, like electrical components are Schneider brands, bearing is NSK, Bergman double mechanical seal and Ingersoll Rand air pumps. For the motors we can supply famous Chinese brand, or ABB and Siemens. We can provide all spare parts changing if need.

5.How about your guarantee? After guarantee if our machine has problems how should we do?
All equipment’s guarantee is one year except the vulnerable parts. Any problems feel free to ask, we will guard you to repair. If not work, we can supply engineer oversea service without any extra fees.

6.How we install this machine, will you supply engineer go aboard installation?
All equipment will install at factory and test good before shipping. Basically, we export are complete equipment, except very large mixing kettles, need to dismantle for delivery. If need, we will send engineer go to guarding your worker assemble and use without any extra fees.

7.What’s your usual delivery time?
Mostly normal equipment delivery time is one month, while some non-standard types and special motors need more time.

8.How about your payment tern?
Usually we use 3/7 by TT, 30% deposit, 70% before shipment. If have special situation, LC is also acceptable.

9.Why choose Farfly?
Good quality matched with best service and competitive price! Why not Farfly..? It won’t let you down and will not quit us when you try once. Sinking in this field more than 15 years, with professional technical team will provide the best and lowest-cost solution for you. Efficient after-sales market team, always got good reputation by our customers. Win-win long cooperation is our life-tern target!
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